Privacy Policy
At florida-keys-hotel.com, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. We confirm our compliance with applicable legal frameworks regarding privacy and data protection.
Data We Collect
- Information You Provide
- Information you provide directly when creating an account, making a reservation, or subscribing to our newsletter.
- Transaction/Financial Information
- Details related to your purchases, including services ordered and payment information, though we do not store full credit card numbers.
- Communications
- Communications you have with us through customer support, feedback, or any questions you may submit.
- Automatically Collected Data (Usage Data)
- Automatically collected data that includes your IP address, browser type, operating system, and other usage details collected via cookies. Refer to our separate Cookie Policy for more information.
How We Use Your Information
- To provide and maintain our services, including processing orders and managing user accounts.
- To provide customer support and respond effectively to inquiries.
- To personalize your experience on our platform with tailored recommendations.
- For research and development purposes to improve our website and services.
- For marketing and promotional communications, only with your consent.
Information Sharing (Disclosure)
- Service Providers: We share information with service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors and IT support.
- Business Partners: We may share information with our business partners for co-branded services or joint promotions, but only if you have given your consent.
- Legal Reasons: Your information may be disclosed if required by law, to comply with legal obligations, or to protect our rights and safety.
Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, or as required by law, such as for accounting or legal compliance purposes.
Your Data Rights
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request correction of any incomplete or inaccurate data.
- Erasure/Right to be Forgotten: You have the right to request deletion of your personal data when it is no longer necessary.
- Opt-Out/Object: You can opt-out of marketing communications and object to the processing of your data in certain circumstances.
Security Measures
We implement a range of technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and secure servers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Users will be notified of any major changes by posting the new policy on our website and updating the 'Effective Date' at the top of this document.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out to us via the support form on our website.